Case Study - Enhancing Elderly Care with AI and Efficient Auditing
Care Copilot is an innovative elderly care start-up harnessing AI to deliver more efficient and higher-quality auditing processes. Currently being piloted at scale, Care Copilot is poised to transform auditing and compliance in home care services.
- Client
- Care Copilot
- Year
- Service
- CTO Services, Product Development, End-to-End Lifecycle Management
Overview
Care Copilot aims to modernise elderly care by using AI to improve the quality and efficiency of auditing processes. Beyond technological innovation, the platform offers a full suite of tools designed to simplify compliance and foster better outcomes for both care providers and those they serve.
Plaza Tech Ltd has partnered with Care Copilot in a CTO capacity, leading product development, application architecture, and end-to-end product lifecycle management. This partnership includes defining requirements, building systems, managing DevOps on Azure, and overseeing a team of skilled developers. Future development plans involve integrating AI Agents to further improve operational efficiency.
Having successfully undergone thorough testing with eight large home care offices, Care Copilot is now being piloted by its primary partner, Home Instead, to validate further adoption at a national level. The Jefferies Care Group—led by CEO Mike Jefferies, who operates four home care offices with an annual turnover of £10 million—also plays a pivotal role in shaping this ongoing collaboration.
What we did
- CTO Services
- Product & Application Architecture
- End-to-End Lifecycle Management
- Azure Deployment & DevOps
- AI-Driven Auditing Processes
Working with Jake is an absolute pleasure. His ability to quickly process complex problems and develop smart, effective solutions is truly impressive. He combines sharp technical skills with a strong work ethic, making collaboration productive and enjoyable. I highly recommend him to anyone looking for a super talented problem solver and developer.

CEO of Care Copilot & Founder of Jefferies Care Group